This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials : "Just thought you’d be interested…

Question: May I add more logs to my vent-free (unvented) gas log set? Answer: No. Absolutely not. Our vent-free sets were tested and listed with the number and sizes of logs we specify for each particular vent-free burner/control system. Adding additional…

Issue: Unable to turn the Safety Control Valve to OFF, so I must use the log lighter valve upstream of the fireplace to turn the pilot off. Fix: With the knob at the PILOT position, slightly depress the knob and turn to the right (clockwise) to turn the knob…

Carbon Monoxide (CO) is an odorless, colorless gas that results from incomplete combustion. CO is a natural by-product of gas combustion and a certain measure of CO will be produced by all gas burning appliances. In general, readings of 25 to 35 ppm, averaged…

Q: My Carbon Monoxide Detector is alarming. What should I do? A: A Carbon Monoxide (CO) detector reading warrants looking at all of the factors involved, which include the gas log set; the environment in which the gas log set operates; the CO detector; and…

The ODS-ROP-N & ROP-P, and ODS-OP-N & OP-P are no longer made by the manufacturer. We no longer have any of those items to sell to you and no way of getting more. We DO however have an alternative ODS pilot in the RCN and CN pilots. The old fitting…

All Chillbuster Vent-Free Gas Log sets use variations of the following burners shown below, all with the same basic features. We recommend that you perform the following maintenance annually before the start of the heating season, more often if the symptoms…

Q - My logs have taken on a white looking color? What is this? How can I remove it? A - The white residue is called “efflorescence” or “blooming”. You may have seen this in brick walls coming form the mortar joints or on sidewalks. It is where the…

Q - Millivolt Vent-Free Burner Shuts Down, But Pilot Flame Continues To Burn. A- It may be that the Thermopile, which is the larger of the two elements on the ODS. The smaller, quick-acting thermocouple is the safety feature - it shuts the entire unit down,…

There is nothing inherent in the Chillbuster or Alterna vent-free heaters that will “break down” or “fail” over time that will result in odor. The initial burn-in period specified in the installation manual is to remove any oil residue from the manufacture…