This is common to all vent-free gas log sets, not just Rasmussen Chillbuster or Alterna VF sets. Before purchasing a replacement ODS, please read this article thoroughly - it may save you money and time. Testimonials : "Just thought you’d be interested…

The certification of our Chillbuster gas log sets does not permit the field conversion from one gas type to another. To address our customers’ conversion needs, we have developed a Factory Conversion Program to convert a Chillbuster from one gas type to…

VENTED versus Vent-Free Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting…

Q: Do you have a blower for either your vented or vent-free gas logs? Can I use a blower with gas log sets? A: Rasmussen neither manufactures (we never have) nor do we have certified a blower that resides in the fireplace for any of our gas log sets. A blower…

A gas log (as well as balls, shapes, stones) set must always be operated with the glass doors open for the following reasons: 1) Cooling air being drawn in from the room is needed to pass over the control valve and components in order to prevent overheating…

Q: Hello, I have an old home with coal fireplaces. I have been very pleased with your C9B vent-free unit (16.5" width). However, I have one living room fireplace with a 24-inch width. Can you custom make me a coal inset to fit this wider fireplace? A: The…

Q: I have a vented Rasmussen gas log set. Since much of the heat goes up the chimney, i would like to convert to a ventless log set. Since i already have the logs and various cosmetic pieces, is there a conversion kit to convert to a ventless system from…

Q - What embers should I use with my Chillbuster Vent-Free Set? Can I use embers for vented sets? A - You do not want the use the embers for vented sets, as they usually have vermiculite mixed in with the fibers, which could clog the burner ports. You may…

Q: We have a 100# propane tank outside for the fuel source. When below freezing, when I turn the gas logs on, the flame goes out and the pilot light goes out. I poured warm water on the regulator at the propane tank and now the gas log set works. What do…

Please follow the sequence below for lighting a Vent-Free Unit: For your safety, read all the steps before lighting 1) This appliance is equipped with a piezo igniter which will light the pilot 2) Verify that any and all gas valves are opened prior to the…