Q: Do you have a blower for either your vented or vent-free gas logs? Can I use a blower with gas log sets? A: Rasmussen neither manufactures (we never have) nor do we have certified a blower that resides in the fireplace for any of our gas log sets. A blower…

Rasmussen formulates our own proprietary, environmentally-friendly ceramic stain colorations, which differ from paint in the following qualities: 1) Ceramic Stain produces a transparent, non-uniform appearance as it absorbs into the material's pores, rather…

FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets.

When installing a vent-free gas log into a previous wood burning fireplace, we strongly recommend having a professional chimney sweep company clean the fireplace and chimney. Ensure the firebox walls, flue and smoke shelf are clean of any soot or residue…

Q: We just moved into a house that has one of your Chillbuster Vent-free Gas Log sets. The previous homeowner did not leave the instruction manual. Can you help? A : Since the set may have been installed for a while and may or may not have had any user maintenance…

Q: The dealer we talked to told us if we go with a vent-free system it is recommended that we leave a window open in the room? Is this true? A: Your dealer is partially correct. All gas burning appliances (vented and vent-free) need fresh air for proper combustion.…

Q: Thia FAQ from my factory-built fireplace Manufacturer says: "Can I burn unvented logs in my woodburning fireplace? No. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. An unvented gas log set that complies…

Q: I have a two-sided fireplace which has been used very few times as a wood burning fireplace due to a poor draft. Which gas log sets are safe to use? A: If your fireplace has poor drafting issues (as most see-through fireplaces seem to have) that you are…