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1 Blower for gas log set?

Q: Do you have a blower for either your vented or vent-free gas logs? Can I use a blower with gas log sets? A: Rasmussen neither manufactures (we never have) nor do we have certified a blower that resides in the fireplace for any of our gas log sets. A blower…

2 Can I use FireBalls on a Log Grate?

Q - Can I use Rasmussen FireBalls on a Log Grate? A - No. We intend for Uniform FireBalls to only be used with the Custom Pan Burner (CS), and Mixed FireBalls on the CS or Custom Embers Pan Burner (CXF), where the FireBalls are set on the sand bed and the…

3 Ceramic Stain Colors for Alterna Sets

Rasmussen formulates our own proprietary, environmentally-friendly ceramic stain colorations, which differ from paint in the following qualities: 1) Ceramic Stain produces a transparent, non-uniform appearance as it absorbs into the material's pores, rather…

4 FireBalls and FireShapes Individual Piece Sizes

FireBalls and FireShapes Individual Piece Sizes as used in vented and vent-free Alterna sets. Item Description Wt (lbs) Dia. Height Length Width FB-2 Ball - 2" dia. 0.30 2.00 FB-2X Ball - 2.5" dia. 0.55 3.00 FB-3 Ball - 3" dia. 0.80 3.00 FB-4 Ball - 4" dia.…

5 Installing a vent-free gas log into a woodburning fireplace

When installing a vent-free gas log into a previous wood burning fireplace, we strongly recommend having a professional chimney sweep company clean the fireplace and chimney. Ensure the firebox walls, flue and smoke shelf are clean of any soot or residue…

6 Old Vent-Free Set (New To Us)

Q: We just moved into a house that has one of your Chillbuster Vent-free Gas Log sets. The previous homeowner did not leave the instruction manual. Can you help? A : Since the set may have been installed for a while and may or may not have had any user maintenance…

7 Open a Window with a Vent-Free Gas Log Set?

Q: The dealer we talked to told us if we go with a vent-free system it is recommended that we leave a window open in the room? Is this true? A: Your dealer is partially correct. All gas burning appliances (vented and vent-free) need fresh air for proper combustion.…

8 The Manufacturer of My Fireplace Says Using a Vent-free Gas Log Set Will Void the Warranty. What should I do?

Q: Thia FAQ from my factory-built fireplace Manufacturer says: "Can I burn unvented logs in my woodburning fireplace? No. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. An unvented gas log set that complies…

9 Vented or Vent-Free - How to choose?

VENTED versus VENT-FREE Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting…

10 What is your largest vent-free set?

30-inch is the largest set size for any of our (or most other manufacturers') vent-free gas log sets. The national standard for vent-free heaters limits the maximum gas consumption to 40,000 BTU/hour. This same amount of gas is our limit in designing vent-free…

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