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1 Can your manual safety pilot be used outside in an environment that reaches -20 degrees F?

The manufacturer’s specified operating temperature range for the valves used in the SPK3E, RMC1E and RPK3E is 0ºF to 225 ºF. The biggest issue I would expect from an outdoors installation, regardless of temperature, would be from the pilot blowing out…

2 Electronic Ignition System for Vented Burner with Valve Vanisher - Addendum to Instruction Manuals

The attached is an addendum to the Instruction Manuals for Vented Burners with Valve Vanisher and Electronic Ignition Systems (VEI). It covers the operation of the valve and transmitter.

3 Flame out of Air Mixer Holes on Vented Pan Burner

Here are the potential causes of a flame coming out of the air mixer holes: 1) The pan is filled with sand, which creates too much back pressure for the gas to push through the sand, so it takes the path of least resistance by exiting out the air mixer holes.…

4 Gas log safety pilot kit will not light

Q: My gas log safety pilot kit will not light. What should I check? A: Be sure that the inlet and outlet are connected in the correct locations. Remove the heat shield for the gas valve and verify per the arrows on the valve. Inlet (Arrow pointing into the…

5 How to light the pilot on your gas log set - general instructions

Pilot lighting instructions are in your installation instructions that came with the lighting control. They can also be downloaded from www.RasBox.com, specifically at http://rasmussen.host4kb.com/category/51/0/10/Installation-Manuals/ In a nutshell: Ensure…

6 How to program multiple remote units at one installation.

Q: How do I program two or more remote systems to work in the same space? A: 1. Clear all the codes from the control module or remote receiver. Slide the REMOTE/OFF switch on the control module or remote receiver to the OFF position on all units except the…

7 Match Lighting a Natural Gas Set

To light a “match-lighted” set (no standing pilot safety control installed): 1) Ensure the damper and glass doors are wide open. 2) Light a match or Aim-N-Flame. 3) Place it on the burner pan on the side from which the gas enters the burner (usually the…

8 My remote doesn't work

Q: My remote doesn't work. What do I do? A: (1) If it is a millivolt remote control, try the following: (a) Replace the batteries in both the hand-held transmitter and receiver (black box). (b) Be sure the valve knob is turned to the "ON" position. * Most…

9 Pilot and burner shut down unexpectedly

Q: My pilot lights and the log set will burn for a period of time (5 to 15 minutes or more), but then shuts down, both burner and pilot. What's going on? A: Because the set works for a period of time, then goes out, all components are functioning properly.…

10 Pilot is too loud and noisy

Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted…

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