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11 Pilot is too loud and noisy

Q - My pilot is very noisy and loud. How can I make it more quiet. A - All control valves have a pilot adjustment screw. Turning it clockwise will reduce the flow of gas to the pilot. The optimum adjustment is just before the point it makes noise. If adjusted…

12 Set burns for a short period then goes out

Q - Why does my gas log set burn for 5 to 15 minutes, then goes out, pilot and main burner flame? A - Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty,…

13 Smoking Chimney ( Improper draw )

Please view our video for a discussion of the improper venting of combustion products, commonly known as a "Smoking Chimney." Rasmussen "Smoking Chimney" Video