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11 How can I find out the correct regulator/valve replacement for my portable grill?

Q: How can I find out the correct regulator/valve replacement for my portable grill? A: (1) If you have our original Solaire Anywhere with folding legs, you need item # SOL-17-4-17A Replacement Valve/Regulator Assembly for Solaire Anywhere models IR17A with…

12 How Long Does A One-Pound Propane Bottle Last with a Solaire Portable Infrared Grill?

Q: How Long Does A One-Pound Propane Bottle Last with a Solaire Portable Infrared Grill? A: Approximately one hour fifteen minutes (1:15 minutes) on both the Solaire Anywhere and Solaire Everywhere Portable Infrared Grills.

13 I have a new Solaire Anywhere Portable Grill and it is not getting hot - what should I do?

Q: I have a new Solaire Anywhere (or Everywhere) Portable Grill and it is not getting hot - what should I do? A: 1) If the grill is connected to a one pound cylinder, try hanging the propane bottle over the edge of the table, so that the control knob is on…

14 If I need to replace an ignition part on my grill, what should I do

You are welcome to contact the factory for a replacement part at info@rasmussen.biz , (562) 696-8718 or view our online store at: www.rasmussen.biz. Please identify to us the model number (found on the care and use manual or on drip tray) and battery type…

15 My portable grill is not lighting, what should I do?

Q: My portable grill is not lighting, what should I do? A: 1) Replace the AAA battery with a fresh on - negative end first. 2) Ensure that the wire for the igniter electrode is fully seated in the connection at the igniter module. 3) Verify that the electrode…

16 My Solaire Portable Infrared Grill does not get hot when attached to a 20 lb tank with the adapter hose.

Q: My Solaire Portable Infrared Grill does not get hot when attached to a 20 lb tank with the adapter hose. What should I do? A: If using an adapter hose to connect to a full size tank, is the hose a Solaire part? Some adapter hoses from other sources do…

17 Solaire Anywhere Blowing Out From Wind

Q: My brother has a Solaire Anywhere, which he loves. He uses it on his boat on Lake Michigan, but occasionally has the burner cut out, most likely from wind. Any solution? A: Infrared grills do not have the vaporizer plates or other flame-spreading devices…

18 Solaire Anywhere Igniter Issues at Altitude?

Q : My Solaire Anywhere worked fine until I moved from Louisiana to Denver. Does the higher altitude have an effect? A : Not at 5000 feet. We have successfully used the Solaire Anywhere at over 10,000 feet. Please try the following actions: 1) Shake out any…

19 Use Solaire Anywhere or Everywhere with the hood down?

Q: Can I use the Solaire Anywhere or Everywhere with the hood down? A: No. Our care/use manual specifically says in three places that the grill must be operated only with the hood open or never with the hood closed (page 3 and two times on page 6). It also…

20 What is the difference between the Solaire Anywhere and the Solaire Everywhere Portable Infrared Grills?

Q: What is the difference between the Solaire Anywhere and the Solaire Everywhere Portable Infrared Grills? A: Th ere are five main differences between the Anywhere and the Everywhere: 1) The Anywhere (SOL-IR17B) weighs 20 lbs.; the Everywhere (SOL-EV-17A)…

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