Q: My portable grill is not lighting, what should I do? A: 1) Replace the AAA battery with a fresh on - negative end first. 2) Ensure that the wire for the igniter electrode is fully seated in the connection at the igniter module. 3) Verify that the electrode…

Q: My Solaire Portable Infrared Grill does not get hot when attached to a 20 lb tank with the adapter hose. What should I do? A: If using an adapter hose to connect to a full size tank, is the hose a Solaire part? Some adapter hoses from other sources do…

Q: My brother has a Solaire Anywhere, which he loves. He uses it on his boat on Lake Michigan, but occasionally has the burner cut out, most likely from wind. Any solution? A: Infrared grills do not have the vaporizer plates or other flame-spreading devices…

Q : My Solaire Anywhere worked fine until I moved from Louisiana to Denver. Does the higher altitude have an effect? A : Not at 5000 feet. We have successfully used the Solaire Anywhere at over 10,000 feet. Please try the following actions: 1) Shake out any…

Q: Can I use the Solaire Anywhere or Everywhere with the hood down? A: No. Our care/use manual specifically says in three places that the grill must be operated only with the hood open or never with the hood closed (page 3 and two times on page 6). It also…

Q: What is the difference between the Solaire Anywhere and the Solaire Everywhere Portable Infrared Grills? A: Th ere are five main differences between the Anywhere and the Everywhere: 1) The Anywhere (SOL-IR17B) weighs 20 lbs.; the Everywhere (SOL-EV-17A)…

The V-shape grilling grids are an integral feature of the Solaire Infrared grilling system. They: 1) catch drippings and vaporize the juices back into your meat to keep as much flavor as possible; 2) control the amount of drippings that do fall onto the burner…

15.5" x 10" (155 in.2 Effective Grilling Area). The same grilling grid is used for both the Solaire Anywhere and the Solaire Everywhere.