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21 Propane Conversion Kit

Good morning all, I ordered a B30-FXH-VEI a week or so ago, but I mistakenly ordered it for natural gas rather than propane. I'd like to order a conversion kit for it, but I'm having difficulty locating the part number to order. Could you be so kind as to…

22 SE-UP1 Installation Manual (Manual control to Remote Ready System)

Attached is the instruction manual on how to upgrade from a manual control (ME or SPK3E) unit to a remote ready system (equivalent to SE or RPK3E): NOTE: When installing the solenoid to the manual gas valve DO NOT over tighten. (Fingertip tighten only) Over…

23 Set burns for a short period then goes out

Q - Why does my gas log set burn for 5 to 15 minutes, then goes out, pilot and main burner flame? A - Because the set works for a period of time, then goes out, all components are functioning properly. Had either the thermocouple or the valve been faulty,…

24 Set Sizing for a See-Through Fireplace

Q : How do you size a log set for a see-through fireplace? A : Almost all Rasmussen gas log and ALTERNA styles are available in “Double Face” for see-through fireplaces. • Vented set using a safety control, subtract 12” from the fireplace opening…

25 Soot on Birch Logs

Q - My vented Birch logs have black soot on them. Is this normal? How can I clean it off? A - Gas Log sets with the pan-type burner system have the advantage of providing a very realistic replication of a wood-like flame without the need to cut, stack or…

26 Traditional Rumford Fireplace Dimensions

Traditional Rumford Fireplace Dimensions A Traditional Rumford Fireplace has a wide front width, narrow rear width, shallow depth and a height as tall or taller than the front width. Rumford F/P Size Front Width Rear Width Depth Opening Height 24 24” 13.5”…

27 Vent-free for Bedroom

Q : I want to customize a chimenia for my bathroom that burns propane. It needs to be a vent free system. Can you make suggestions? A : All vent-free heaters, including gas logs, are certified to the national standard ANSI Z21.11.2. The maximum BTU input…

28 Vented or Vent-Free - How to choose?

VENTED versus VENT-FREE Gas Fireplace Products General: Gas Log sets are a very convenient replacement for all the hassles of burning wood: Procuring, chopping, stacking, hauling, spiders, bugs, sparks, ashes, creosote, chimney fires, cleaning and waiting…

29 Very Deep Vented See-through Fireplace

A very deep see-through fireplace (deeper than 30") presents a different type of challenge. It's like two fireplaces were built, but they forgot to put a wall in between the two. In such deep fireplaces, I recommend using two single sided gas log sets, back-to-back.…

30 Warranty for Log, Alterna and Chillbuster Sets

VENTED GAS LOGS and VENTED ALTERNA For Residential Single-Family Indoors (Non-Commercial, Non-Multi-Tenant or Non-Hospitality): Rasmussen warrants against defects in manufacturing and materials: - Logs (loss of both cementitious and ceramic bonds, evidenced…