Q: How do I clean the soot off my vented gas logs?

A: The easiest method of cleaning off the soot is to operate the set for a few minutes to get the logs/balls/stones/shapes hot, then spray the sooty areas with the mist water from a spray bottle. The soot dislodges and goes up the chimney. Alternatively, the soot can be either brushed or vacuumed away. You can also remove the logs/balls/stones/shapes from the fireplace, hose them off and brush away the soot with a soft bristle brush.